Nama Kelompok : Astrid Andamsari (11213461)
Dengky
Damhuri (12213168)
Dimas
Prasetyanto W (12213506)
Dion Alif Permana (12213591)
Emha Anugrah Akbar (12213893)
Kelas : 4EA08
Tugas Dialog Product Report
- Seller : Dion
- Customer : Dimas
- Store Manager :
Dengky
- Warehouse
Manager : Emha
- Customer
Service : Astrid
Seller : Good morning, welcome to our store. May i
help you sir ?
Customer : Good morning, i'm looking for a powerbank could you help me to
find please ?
Seller : Sure sir, wait a minute please.
a moment later....
Seller : This is a powerbank that you looking for sir.
Customer : Oh great, i wanna buy this one.
Seller : Thank you sir, you can payment at cashier.
Customer : Your welcome
a day later...
Customer Service : Hello good morning
sir, may i help you ?
Customer : I wanna
complaint, i just bought a powerbank at your store yesterday,
but when use this, it can't charge my phone.
Customer Service : May i check the
guarantee card please ?
Customer : Here it is.
Customer Service : Ok sir, we're
really sorry for the damage, we will change the Old powerbank with the new one, is that okay ?
Customer : It's ok
Customer Service : Here the new one
sir, thank you
Customer : Your welcome
after that....
Customer Service : Excuse me sir,
this morning there's customer who told me that he bought a powerbank yesterday
but it damage
Store Manager :
Really ? well, i will tell the werehouse
Store Manager : Hello, Mr Emha ?
Warehouse Manager : Yes, may i know who is this ?
Store Manager : Yes, iam Dengky, store
manager branch Depok
Store Manager : I wanna tell you that there's something wrong with
Store Manager : I wanna tell you that there's something wrong with
powerbank, maybe your team can re-check with the powerbank please
Warehouse Manager : Really ? i'm so sorry for that information, our team
willl re-check for that stuff
Store Manager : Ok sir, Thank You
Tidak ada komentar:
Posting Komentar